Trends of IT Outsourcing in the Philippines

The growth of information technology in Asia has been unprecedented. In the Philippines specifically, information technology outsourcing is a specific niche that continues to grow and contributes to the local economy. In software outsourcing alone, employment numbers have risen over 10% and order values have generated almost one billion dollars in revenue, largely credited to rising international demand and improved efficiency in terms of operations and production for business process outsourcing.

Notably, the shift from service delivery towards specialized product development has contributed to the growth the industry. Numerous companies have tapped into this obvious trend, thus establishing a significant production target following a four-year timeline.

With this, international companies are more confident about investing in the Philippines’ potential for business process outsourcing. While most businesses opt to scale down their outsourcing requirements in countries like India, the Philippine business process outsourcing sector in the country highlights a very promising outlook.  Anchored on several important elements, the Philippine BPO sector boasts a workforce of nearly half a million English proficient employees, placing the country nearly at par with outsourcing behemoth, India.

The evolution of the industry however, has prompted an industry originally focused on customer service to expand towards outsourced engineering, animation and information technology. Its growth gives the country a more positive outlook in terms of local economic growth and employment.